I Can't See My Group

General Information
Please note that for security purposes, admins within the MCMF platform can only be added by an existing admin. There is no process to assign yourself to an Organization or a Group. Before proceeding, please confirm with your manager that 1) you have been invited as an administrator to the platform, 2) that you are able to log in to the platform successfully and 3) that you have been added as a Group administrator to one or more Groups.

Viewing Your Groups
In order to view your Groups in the platform:

1. Log into your Organization's Admin Dashboard and click the "Groups" link  on the left hand navigation pane:
2. On the Admin Groups page, you will see all Groups that you have access to.  You can also see registered member counts and Group codes:

   

    
3. Click "View Group" to enter the Group and begin working.

If You Do Not See Your Group
If you do not see the Group that you are looking for on the Admin Groups page, as stated previously, confirm with your manager that you have been added to the Group as an admin and confirm the email used.  Once you confirm that you have been added to a Group, try the following:

1. Confirm that you are in the correct organization.  Some admins are members of multiple organizations, and as a result, you may have Groups that fall under different organizations.  Confirm with your platform manager that you are in the correct Group.  If not, on the Org Overview page, click "Switch Orgs" to change to the correct organization:
   
2. In rare cases, you may be looking for a Group that has been set as Inactive.  Click "Show Active & Inactive Groups" to see the inactive Groups as well: